Our Commercial terms and conditions

Commercial terms and conditions for Graphics Design by Artgraphics.

1.00: This commercial terms and conditions is valid only for Graphics Design assignments being undertaken by artgraphics.in. All clauses are assumed to be accepted by our valued customer before any payment is made. If our valued customer has any suggestion to alter or delete a clause, he / she should “Contact Us” and get satisfied before making any Payment to us. Refund is allowed only as per Clause 1.03 below.

1.02: We are transparent in dealing with our valued customers and our only aim is to keep our valued customers satisfied. 100% money back is guaranteed if the ordered Graphic Design is not delivered within the schedule delivery time. Once a Graphic Design is delivered for First Review, no claim for money back will be accepted.

1.02: All Graphic Design prices are fixed and it is as per declared prices on the artgraphics.in Website or as per directly quoted to customers. We do not bargain prices.

1.03: If our valued customer makes any wrong payment by mistake, he/she should contact “Contact Us” within 48 hours. Refund will be initiated immediately without any questions being asked.

1.04: Package Duration: Our valued customer should respond to status notifications when review Graphic Design is mailed for approval within 7 (seven) days.  If our valued customer doesn’t respond within this specified time frame, the project is deemed to be complete. 

1.05: Ownership: Our valued customer owns the copyrights for all deliverables after making full payment. 

1.06: Intellectual property: We can’t guarantee exclusivity of any intellectual property provided by valued customers.

1.07: Materials: Our valued customers are responsible for ensuring that all materials supplied to Artgraphics have the required copyrights, licenses, and permissions. 

1.08: Feedback: Feedback should be clear and constructive, and sent by email only.

1.09: Design approval: Only email confirmation is accepted to sign off and approve the design. 

 1.10: Cancellation: If a project is cancelled midway through, a refund may not be possible. However, depending on the work completed, a portion of the funds may be returned. 

1.11: Payment terms: Payment terms will be mailed to prospective customers and payment has to be made as per Payment Terms. All Payments are to be made in advance before the design job is undertaken.

1.12: Delivery Schedule: Delivery Schedule will be mailed to prospective customers and we’ll try to strictly adhere to the delivery schedules. If delivery is delayed due to some reasons, we’ll inform our customers by mail and if it doesn’t suit our customers, 100% advance money will be returned.